The Challenge of AI Implementation: Navigating Security, Flexibility, and Quality at Scale

Modern enterprises face a critical inflection point in AI adoption. While leveraging artificial intelligence has become a necessity, implementing internal frameworks for enterprise-grade AI requires robust security protocols, ethical guidelines, and compliance measures. From middle managers to executives, teams like ours are constantly seeking innovative solutions to streamline operations and boost productivity. Organizations must balance rapid implementation with sustainable, secure practices that enable future flexibility to respond to changes in emerging technologies.

Many mid-sized companies are eager to leverage AI capabilities but face significant hurdles. Team Kalosys faced the same constraints.

Introducing Alleria: Empowering Team Kalosys with Augmented Generative AI

Our AI team designed a solution that would assist with time consuming tasks like reporting, capital allocation, and resource optimization, all without sacrificing the agility to match the pace of enterprise AI.

By September 2024, we introduced Team Kalosys to the first version of Alleria. Originally a secure chatbot built on Anthropic models, Alleria has become an augmented AI assistant providing customized AI model selection, end-to-end security, and tools powering real-time insights.

Our successful implementation serves as a compelling use case for organizations looking to harness the power of AI without sacrifice: putting your team first.

“My vision is to leverage AI in ways that genuinely benefit our people, our business, and ultimately our clients. By becoming AI-driven, we're creating a competitive advantage that enhances human potential rather than diminishing it.

We unlock efficiency to remove tedious tasks from our team's workload. This empowers each person to focus on creative, strategic, connection-oriented work that brings higher satisfaction while simultaneously improving our service quality and innovation pipeline. We are committed to investing in our team's growth alongside AI, creating a workplace where people can do more of what they love and less of what drains them.

The future belongs to organizations that understand AI isn't about replacing humans, but about elevating what humans can accomplish."

– Ken Rastin, Kalosys President and CEO

Carlos Salazar, Chief AI Officer at Kalosys, explains why Alleria was built upon Anthropic models. “We bet on Anthropic for our first model because of their constitutional AI development and reliability.”

Our early commitment to ethical and constitutional AI has yielded significant benefits. While Claude Sonnet ranked second in overall industry performance during Alleria's development, it distinguished itself with the lowest hallucination rates among competitors.

This advantage has persisted, as demonstrated in the recently released Model Alignment between Statements and Knowledge (MASK) report. The groundbreaking MASK benchmark revealed that most AI models provide false information at least one-third of the time. Claude 3.7 Sonnet, Alleria's current default model, was ranked as the least likely to provide false information among all 30 frontier large language models researchers evaluated.

“Anthropic has continually ensured their models lead the industry in consistent truthfulness, accuracy, and low rates of intentional lies. Their constitutional approach does not merely guard against hallucinations, it ensures that their model says “I don’t know” instead of fabricating facts that a non-expert may believe. We are amplifying our team with a scalable AI that does not sacrifice responsibility at any step."

-Carlos Salazar, Chief AI Officer

Exceeding a chatbot, Alleria's benefits include:

1. More Efficient, Better-Informed Team: Across all team members we’ve spoken to, the significant time savings are clear. However, the most important benefit cited by our Alleria users were the ways in which Alleria has made them more informed and better at performing certain tasks or projects.
2. Precise Responses with Real-Time Data: Alleria’s use has been amplified via multiple custom integrations, connecting to both static RAG databases and real-time data reports from key internal platforms and systems. The chatbot interface is able to respond with data from various relevant platforms without sacrificing response time.
3. Uncompromised Security: Hosted in a secure AWS environment, all team members can take full advantage of Alleria’s capabilities while ensuring critical end-to-end data security.
4. Cost and Time Savings: Alleria has provided significant time savings and enhanced decision making at a fraction of the cost of comparable pre-packaged chatbot products.

Alleria’s Impact: Transforming Resource Management

After two decades of delivering exceptional client solutions, Kalosys has amassed an expansive library of essential records and codified knowledge. Our management team uses multiple reporting and scheduling platforms for project management and execution. These realities guided our initial priorities: strategically designed to alleviate operational strain while dramatically enhancing the capabilities of our project and resource management teams.

We sat down with Elliott Morrison, our Director of Resource Strategies and Analytics, to discuss and demonstrate how Alleria has empowered her team since September. Elliott shared examples of daily-use prompts with Alleria, which included this highly detailed query:

“How many hours did John work on the third week of October 2024, divided by project?"

Within seconds, Alleria delivered a detailed, multi-dimensional report that previously would have required a team member to extract data from three separate systems and manually cross-reference the information. 

In another example, Elliott asked Alleria to identify underutilization or overutilization of employees and provide recommendations to correct any issues. Again, Alleria responded immediately with a detailed report of employee, part-time, and contractor hours.

The sophisticated output showcased Alleria's impressive contextual intelligence:

• Detailed comparisons of scheduled versus actual hours with variance analysis
• In-depth utilization metrics with actionable optimization recommendations
• Strategic identification of team members by employment classification and functional roles

With Alleria, our managers have been able to save on average 16% of their time which was previously allocated to routine reporting tasks.

These hours are now strategically reinvested in high-impact initiatives that drive organizational growth and client success. Beyond these quantifiable time savings, Alleria has fundamentally transformed our decision-making processes, enabling more agile, data-informed strategies that consistently deliver superior outcomes.

Naming Alleria: An Exercise in Culture-Building

When we first introduced the chatbot interface to our team, something essential was clearly missing: a name that would embody its purpose and spirit.

"The decision to name our chatbot was a fundamental choice to embed this technology into the daily practice and culture of our team. While humanizing artificial intelligence requires careful consideration, our strategic decision has paid dividends by accelerating internal adoption and uniting our team around this powerful new tool." -Carlos Salazar

Unlike other firms, Alleria’s name did not come from the product development team, marketing, or senior leadership.

"We were simultaneously unifying our team around a comprehensive rebrand. In late 2024, we introduced an updated vision for our company, one that built upon our core values while emphasizing our evolution toward becoming AI-driven. We knew this name needed to emerge organically from our people. We wanted everyone to connect deeply with these changes and, most importantly, we wanted Alleria to represent a collective achievement that every team member contributed to. And they delivered!" -Ken Rastin

This drove a spirited naming competition, where all entries were visible to foster collaboration and cross-pollination of ideas. Submissions had one crucial criterion: a thoughtful explanation of how the proposed name aligned with the Kalosys mission and values. The final winner, Alleria, came from a connection to intelligence, determination, and justice that resonated with our team.

Continuous Evolution: Next Steps for Alleria

Resource management marked only the first milestone in our transformative journey to becoming a fully AI-driven enterprise. Already enhanced with a sophisticated library of specialized models, Alleria continues to evolve as our team develops tailored implementations across the organization.

"Every week, we uncover new applications for Alleria that exemplify the evolving symbiosis between human and AI at an organizational intelligence level. Our team's imagination and creativity consistently reveals how this partnership grows with each interaction and prompt: they challenge Alleria, and Alleria rises to meet them.

What we're witnessing is rapid co-evolution...as AI capabilities advance, our people discover new ways to collaborate with technology, and the system itself becomes more responsive to our needs. This cycle of adaptation and co-intelligence is continuously amplifying value across all functional teams, upskilling our team and the value we provide to our clients."

- Carlos Salazar

Excited about what Alleria can accomplish? This is just the beginning! We're preparing powerful use cases showing how our AI solutions can transform your team's productivity and decision-making. Join our community of forward-thinking professionals today.

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